Return PolicyUpdated 3 hours ago
We always recommend giving your products a try first, as our formulas are designed to deliver the best results over time!
While we don’t offer refunds based on personal preference, our Customer Support team is always happy to share tips and advice to help you get the most out of your products. You can get in touch with them here.
If you’d still like to return your order, you’re welcome to do so within 30 days of delivery, as long as items are unopened and unused.
To help us process your return as quickly as possible, please include a note with your:
- Name
- Order number
- Reason for return
Please send your return to:
Hairburst Returns
LTN-1 Iron Mountain
Glendon Road
Kettering
NN14 1UB
Once your return has been received and processed, your refund will be issued to your original payment method within 7 working days.
Please note, that we do not cover shipping costs for returns. We always recommend using a tracked service, as we are not liable for returns that do not reach us - if this happens, you would need to contact your courier directly as the sender.